Choose what’s easiest
Every option gets you a reliable ride backed by a real team.
Book in the App
The app is the easiest way to book a ride, track your cab, and keep details in one place for future rides.
- Download the app (iPhone or Android)
- Create your account
- Enter pickup and destination
- Track your cab from pickup to drop-off
- Save ride details for next time
Call Live Dispatch
Live dispatch is available 24/7/365 for booking rides, questions, or any help you may need.
Calling the night before is a great way to request time-sensitive rides, including early morning pickups or airport rides.
Book Online
Use our online booking to request a ride in minutes—no app required.
- Enter your pickup location
- Add your destination
- Choose pickup time (now or later, if available)
- Add notes for your driver (optional)
- Confirm your ride
Ride Preferences You Can Request
Add your request in the notes section when you book. Our dispatch team will do their best to accommodate preferences based on availability while keeping service fast and reliable for everyone.
Preferred pickup spot (well-lit entrance, specific door, etc.)
Text updates instead of calls (if available)
Pickup verification/driver ID confirmation
Quiet ride/no conversation
Help with bags
Any timing details (“early flight,” “appointment time,” etc.)
*Preference requests are not guaranteed and depend on availability.
*Add your request in the “Notes” field during booking, or call dispatch 24/7/365 for help.
Booking FAQs
Booking in the app gives you upfront pricing and tracking your cab. Calling dispatch gives you live help that’s available 24/7/365. Booking online is also available from your computer.
Yes. For early pickups, we recommend booking ahead by calling dispatch the night before.
No. Yellow Cab does not use surge pricing. The rate is the rate—based on distance traveled.
Yellow Cab Co. serves riders in the Greater Des Moines Metro, Central Iowa, and the Quad Cities. Visit our Service Areas page for local details.
Call dispatch. Our team is available 24/7/365 to help with booking questions and lost-and-found.
When you book in the app, you can see upfront pricing (where available) so you know what to expect before you ride.
Yellow Cab operates clean, identifiable yellow vehicles with the Yellow Cab Co. logo that are easy to spot at pickup.